Visit Kent Business Site Accessibility

ACCESSIBILITY STATEMENT

This accessibility statement applies to www.visitkentbusiness.co.uk, run by Kent County Council.

Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA and Level AAA.

Visit Kent is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the website do not fully conform to the accessibility standard.

We are committed to improving the accessibility of our website and continue to review and address accessibility issues as part of our ongoing development and maintenance.

Additional accessibility considerations

In addition to working towards WCAG 2.2 Level AA, we consider accessibility throughout the design, development and ongoing maintenance of our website.

We aim to provide:

• clear and consistent navigation
• keyboard-accessible functionality
• meaningful alternative text for important images
• clear heading structures and descriptive links
• sufficient colour contrast
• support for assistive technologies, including screen readers
• content that is clear and easy to understand

We have also made the website text as simple as possible to understand.

Known accessibility issues
We recognise that some parts of this website are not fully accessible. Known issues include:

• some text displayed over images may have insufficient colour contrast
• some icons and interactive elements may have insufficient colour contrast
• some parts of the search functionality may not be fully accessible using keyboard navigation

We are working to identify, prioritise and resolve these issues.

Modern browsers and devices include features that can help make websites easier to use. You may be able to:

• change text size
• zoom in on content
• change colours or contrast settings
• use a screen reader
• translate web pages into another language

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Alternative formats 

Translation tools:

If you or someone you know needs information in a different language, browsers like Edge, Chrome and Safari can translate pages into over 100 languages.

Find out how to change languages and translate web pages in:

• Google Chrome
• Microsoft Edge
• Safari on Mac

You could also download the Microsoft Translator app to have real-time translated conversations.

Other formats: 

If you need us to provide information in an alternative format, such as braille or a language other than English contact us:

Email : alternativeformats@kent.gov.uk

Phone : 03000 42 15 53

An English-speaker will take details of what you need and arrange a translation or interpreting service for you.

We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.

View the site your way 

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.

AbilityNet provide advice on making your device easier to use if you have a disability.

Complaints process 

If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, use our complaints process to register your difficulty. This helps us improve our processes.

Feedback and contact information

If you experience any difficulty accessing information on this website, or find an accessibility problem that is not listed in this statement, please contact us through our Visit Kent contact page:

https://visitkentbusiness.co.uk/contact

We welcome feedback and will use it to help improve the accessibility of the Visit Kent website. We will consider your request and respond as soon as possible.

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was created on 14 September 2026. It was last reviewed on 14 September 2026.

The accessibility of this website was reviewed using a combination of automated testing and manual checks. Automated testing included Google Lighthouse.

We continue to review and improve the accessibility of the website as part of our ongoing development and maintenance.